ORLA Portal emblem
Business support services

Your front office, fully handled

ORLA is the complete front office for professional firms — your website, your phones, and a secure client portal & CRM, all in one place and fully branded as your own business.

Website · AI receptionist · Online bookings · Client portal & CRM · Live chat & call widget

Three services, one seamless front office

Bring clients in, answer every call, and run the relationship — all white-labelled under your own brand.

Website Design & Care

A site that works as hard as you do
  • Designed, built and launched for you
  • Hosting and ongoing updates handled
  • Mobile-ready, fast, SEO-ready foundations
  • Live chat & click-to-call widget on your site
  • Industry-tailored templates

AI Reception & Bookings

An AI receptionist that answers & books, 24/7
  • Answers every call in your business name, day or night
  • Books appointments — with optional prepayment
  • Captures every enquiry: name, number & what they need
  • Texts callers, takes messages & escalates urgent calls
  • Or take calls yourself — on desktop or mobile
  • After-hours & overflow cover, so nothing is missed

Secure Client Portal

One secure place for every client
  • Share & electronically sign documents
  • Private, secure client messaging
  • Track projects, tasks and requests
  • Branded CRM to manage your clients
  • Your own branded login & mobile app

Your website brings them in. Your AI receptionist answers every call and books the appointment. Your portal runs the relationship — and every call, message and booking lands straight in it.

White-label platform AI Receptionist Online Bookings Branded CRM Mobile App Live Chat & Call Widget e-Signing Secure Messaging

Run a law firm? ORLA also has a new-client marketplace — clients post a matter and you send a quote, pay only when you win the work. See ORLA Connect →

Built for your industry

We support professional firms and service businesses across the sectors we know best.

Legal

Law firms & practices →

Finance & Broking

Mortgage & finance brokers

Real Estate & Property

Agencies & property managers

In demand

Buyer's Agents

Buyer's advocates & advisers

Building & Construction

Builders, trades & developers

Transport & Logistics

Fleet, chauffeur & transport

Professional Services

Consultants & advisers

…and other service businesses. If your clients call you and send you documents, ORLA fits.

Built by people who've run these businesses

ORLA isn't a generic call centre or a faceless software provider. It's built on real, hands-on experience running and managing businesses across the very industries we support.

With more than 20 years of operational management spanning finance broking, real estate, property, building & development and transport — plus hands-on support for legal practices — we understand your industry before you explain it. We know the calls your clients make, the documents they send, and what "looked after" really means.

20+
Years' industry experience
5+
Sectors served
3
Services, one front office
ORLA Portal emblem

Getting started is simple

We do the setup — you get back to your work.

Tell us about your business

A quick chat about how you work and where calls and clients come from.

We set you up

We build your website, set up your AI receptionist and online bookings, and create your branded client portal.

We handle the front office

Calls answered, messages captured, clients looked after — while you focus on the work.

Let's talk

Tell us what your business needs and we'll put the right support in place.

Book a Call

Call — AI reception, 24/7
Mobile